TERMS & CONDITIONS

TERMS & CONDITIONS

All content, design, graphics, images, logos on our website are property of HAAS Amsterdam. You must hae written consent from HAAS Amsterdam before using any content on this site. If any images are used on pinterest, tumblr, facebook or other forms of social media please give proper credit. We thank you for the support. 

When purchasing from HAAS Amsterdam, you automatically agree to the information below. 

Haas Amsterdam reserves the right to change terms & conditions at any time. 

 

PAYMENT

We accept Visa, Mastercard, AMEX, Maestro, Shop Pay, Apple Pay, Google Pay and IDEAL. If you have any payment inquiries please email haasamsterdam@hotmail.com. 

All payments will be processed immediately and will be withdrawn from your account in 1-4 business days. 

 

WARRANTY CLAIMS

Applies to all EU purchases. All products sold on HAAS Amsterdam are subject to a 6 month warranty. This warranty covers manufacturing faults only, not wear and tear from regular use. 
 

T‍he claim has to be submitted within reasonable time, which is considered 1 month after you have noted the defect. If you believe you have a warranty claim, please contact us by email at haasamsterdam@hotmail.com.

In your claim please include your order number, photos of the claim area, description of the claim and if applicable, description of how the fault occurred. 

We will do our best to get your claim processed as quickly as possible. 

Any dispute between the business and the customer is subject to EU law. 



‍TAXES & DUTIES

In the EU customs union, a required sales tax is already included in the price. HAAS Amsterdam cannot be held responsible for orders that are subject to any additional taxes, fees or duties outside of EU customs union. All additional taxes, fees and duties are the responsibility of the client. 

Customers will be required to pay local customs duties and taxes on delivery. All import and customs fees including any charges on order returns are the responsibility of the customer and will not be refunded by HAAS Amsterdam. 

 

AVAILABILITY

We make every effort to update our site on a daily basis and only display items that are currently in stock, however there may be instances where incorrect product availability can occur. If you have ordered an item that for some reason is not available or delayed, we will contact you via email or telephone. 

If we are unable to contact you or don't hear back within 5 working days, we will cancel the order. 

 

SIZING / MEASUREMENT

HAAS Amsterdam produces unisex clothing, so our sizing can vary from the sizing you are used to. In order to help you find the best fit, we can advice you if needed. For any questions send us an email at haasamsterdam@hotmail.com.

 

PRIVACY 

We are dedicated to keeping your information private and protected. Please feel free to email us at haasamsterdam@hotmail.com for any questions or concerns. Thank you for your trust and support.